What Is Global Travel Network?

Global Travel Network is a private, invitation-only travel club. The pitch: members get access to discounted vacation accommodations, typically claiming savings of 20–50% off standard retail rates. According to company materials, GTN has been operating since 1971, with offices in Salt Lake City, Utah and Roseville, California.

The way it works is fairly straightforward. GTN buys excess inventory from timeshare resorts and hotels, then makes those accommodations available to members through a points-based currency called “stars.” Unlike a traditional timeshare, you don’t own any deeded property, and you’re not locked into a specific resort or week of the year. That flexibility is GTN’s main selling point.

How GTN Acquires Members

GTN’s primary method for finding new members is the classic “attend a presentation, get a gift” setup. They offer promotional vacation packages in exchange for sitting through a 90-minute sales presentation. Common offers include:

• 8-day/7-night vacation certificates
• Discounted resort stays, often marketed at $119–$279 for a week
• “Contest winnings” or “free trips” that require presentation attendance
• 2-for-1 membership promotions

The company also collects contact information at local fairs and community events, and through digital lead generation services. If you entered a sweepstakes at a home show and suddenly got a call about a vacation deal, that’s often how your number ended up in their system.

Official Membership Pricing: What GTN’s Terms Reveal

Initial Membership Costs

Based on GTN’s official membership terms and conditions, here’s the documented pricing structure:

Table 1: Official GTN membership fees as of 2025–2026

One Reddit user from 2021 mentioned seeing advertised rates of $149 annually “only if you use your stars that year,” which suggests pricing varies based on timing, sales office location, or membership tier. The cost to join may be different from what’s quoted during an initial pitch.

The Fine Print: Auto-Renewal Clause

This is the part that catches people off guard. GTN’s official membership terms state:

“The 3-payment plan will automatically renew each year, with payments billed approximately at the same times as the previous year.”

Put simply: if you don’t cancel before your renewal date, GTN charges you for another year, whether or not you used the membership.

Additional Costs Beyond Membership

The annual membership fee is just the first layer. When you actually book a trip, expect to pay:

• Per-week accommodation fees: $279–$699 per week, depending on resort quality and location
• Refundable security deposits: $200 per reservation
• Taxes and resort fees: Variable by location, not typically disclosed upfront
• Travel costs: Flights, car rentals, meals, and activities are all separate
• Peak season surcharges: Higher fees for popular travel dates

One Reddit user summed it up: “For a week stay, it’s about $500.” When you factor in the membership fee, accommodation charges, and deposits, the total out-of-pocket cost for one vacation week typically runs $500–$900.

The Cancellation Policy: Your 14-Day Window

The Official Refund Terms

GTN’s cancellation policy is narrow. Here’s the exact language from their official offer terms and conditions:

“If you choose to cancel during this period, you must call or go online to GlobalTravel.com’s Member Services Department during these first fourteen days and request cancellation. You will be given a cancellation confirmation number or customer service ticket number with your cancellation request. You agree that your membership will not be canceled until you receive such number. If, after the fourteen day period has expired and you still wish to cancel your membership, you may do so and we will discontinue future billing. We will be unable to refund any monies paid at that time.”

The short version: you have 14 days from purchase to get your money back. After that window closes, GTN will stop future billing if you cancel, but anything you’ve already paid is gone.

What Members Experience with Cancellations

The BBB complaint database shows a few recurring cancellation-related problems:

Deposit Refund Delays

Several complaints describe paying $25–$50 “refundable” deposits to attend presentations, then hitting a wall when trying to get that money back after declining membership. One complainant wrote: “After the 90-minute presentation we expressed that we were not interested and would like a refund of the money. Since then they have not responded to any emails or calls. It has been months and they still refuse to answer.”

Promotional Trip Fulfillment Issues

Multiple complaints come from people who attended the required presentation but never received the promised promotional vacation package. Common threads: emails never arriving, follow-up attempts going nowhere, weeks passing without a response, with resolution only coming after a BBB complaint was filed.

Credit Reporting Issues

At least one member reported that GTN continued appearing on their credit report after the account was closed, stating: “I found that Global Travel Network was still on my credit report, though the account was closed in 2020.”

BBB Response Pattern

To GTN’s credit, the company does respond to most BBB complaints. Filings are marked “Answered” rather than left open. That said, response times range widely, from same-week turnarounds to delays exceeding 30 days. GTN is not BBB accredited.